In short
The Teams Phone alternatives we supply are our own cloud phone system, UK hosted and built on Cisco BroadWorks with the Webex App for calling included as standard, then 3CX and Webex Calling. Teams Phone is licensed per user on top of a Microsoft 365 plan and suits organisations that already work in Teams.
Get a quote for Microsoft Teams Phone
Tell us roughly how many users and numbers you have and we will come back to you with options and a quote.
Teams Phone and the alternatives at a glance
| System | What it is | How it is licensed | Where to read more |
|---|---|---|---|
| Microsoft Teams Phone | Calling inside Microsoft Teams | Per user, added to a Microsoft 365 or Teams plan, plus a connection to the phone network | Teams Phone |
| Our cloud phone system | Our own UK hosted phone system, built on Cisco BroadWorks, with the Webex App for calling on computers, tablets, iPhone and Android included as standard. Numbers and calls come with it | Per user, for teams of five or more users | Hosted phone system on cloudphone.cloud (opens in a new tab) |
| 3CX | A software phone system with web, Windows, iOS and Android apps, which we can host in the UK | One licence per system, by edition and simultaneous calls | 3CX phone system on voip-phone-system.uk (opens in a new tab) |
| Webex Calling | Cisco's cloud calling service, used in the Webex App | Per user | Webex Calling on cloudphone.cloud (opens in a new tab) |
Want a quote for Teams Phone? Ask us
Tell us what you need and we will set out the licences and calling for your organisation.
Our cloud phone system: the alternative we supply first
Our cloud phone system is our own hosted phone system for UK organisations. It is UK hosted and built on Cisco BroadWorks, and we supply the system, the numbers and the calls together, so one supplier covers all three.
- The Webex App for calling, included as standard: on Windows and Mac computers, tablets, iPhone and Android
- Call handling for every user: menus, department groups, a call queue and voicemail to email
- Call recording and reporting for the people whose jobs need them
- Your existing numbers kept, ported across for you
It suits organisations that want a phone system with its numbers and calls from one supplier, without adding telephony to each Microsoft 365 user. It is covered in depth on cloudphone.cloud, linked in the table above.
3CX: the second route
3CX is a phone system first. It is licensed for the whole system, sized by simultaneous calls, with queues, recording and reporting in its PRO and AI editions. It suits organisations that would sooner license the system than each user, and we can host it in the UK. It is covered in depth on voip-phone-system.uk, linked in the table above.
Is Teams Phone the right fit for you?
We will check it against your Microsoft 365 plans, numbers and call flows and tell you what we would recommend.
Webex Calling
Webex Calling is Cisco's own cloud calling service, used in the Webex App alongside Webex meetings and messaging. It suits organisations that already use Webex or run Cisco networks. It is covered on cloudphone.cloud, linked in the table above.
When Teams Phone is the natural choice
- Your people already work in Teams, so calls, chat and meetings sit in one app with one sign-in
- You hold Microsoft 365 plans that include Teams, and want to add calling to them
- Call handling is menus and queues, which Teams Phone includes
- You want to keep your numbers, which our Teams calling service is built to do
Microsoft Teams Phone Standard covers the licences and Teams Phone features covers what is included.
Sources (checked 12 November 2026): the hosted phone system, Webex Calling and 3CX pages of our sister sites cloudphone.cloud and voip-phone-system.uk; Microsoft Learn, "Microsoft Teams add-on licenses" and "PSTN connectivity options".
How Forever Systems helps with Teams Phone
Forever Systems can quote and set up Microsoft Teams Phone for your organisation and connect it to the phone network.
- Licence and calling check: we look at the Microsoft 365 plan you hold and recommend the Teams Phone licences and calling option that fit
- Numbers kept: we plan and manage the porting of your existing numbers
- Call flows set up: auto attendants, call queues and opening hours built and tested with you
- Works with what you use: the Teams apps on desktop and mobile
- Licensing in one place: licences can be billed monthly, with terms confirmed at quote
We work with businesses, schools, charities and public sector organisations. Pricing depends on users, licences and calling, so ask us for a quote.
Frequently asked questions
What are the alternatives to Teams Phone?
The alternatives we supply are our own cloud phone system, UK hosted and built on Cisco BroadWorks, then 3CX and Webex Calling. Each has its own specialist site, linked on this page.
How is Teams Phone licensed compared with the alternatives?
Teams Phone is licensed per user on top of a Microsoft 365 or Teams plan, with a separate connection to the phone network. Our cloud phone system and Webex Calling are also licensed per user. 3CX uses one licence per system, set by edition and simultaneous calls.
Which alternative to Teams Phone includes the numbers and calls?
Our cloud phone system. We supply the system, the numbers and the calls together, with the Webex App for calling included as standard for every user.
Which phone system do you quote on this site?
Microsoft Teams Phone: the licence, the calling service and the set-up. Our cloud phone system, 3CX and Webex Calling are quoted through their own sites, linked on this page.
Still deciding?
Ask us and a member of our team will get back to you.